Customer Service
Our customer service offers you comprehensive and tailor-made support, combining technical expertise, responsiveness and ongoing support. From preventive maintenance to field interventions, we are committed to guaranteeing the performance and reliability of your machines to optimize your production.
A team of versatile experts!
Our technical team responds to all your requests, regardless of the range of Bikebotix products. Composed of multilingual and multidisciplinary specialists, they are here to provide you with efficient and quick solutions, whether for simple inquiries or in-depth technical diagnostics. Available and versatile, our experts ensure reliable service to keep your machines operational.
MAINTENANCE CONTRACTS
Why choose a maintenance contract?
By subscribing to a maintenance contract with Bikebotix, you guarantee your company :
Immediate benefit:
1 additional year of warranty
Immediate benefit:
10% discount on spare parts
Improved longevity of your machines
Reduction of potential breakdowns
A maintenance contract to ensure the longevity and performance of your machines
Our preventive maintenance contract allows you to schedule regular visits from a Bikebotix technician to ensure the proper functioning of your fleet of machines and guarantees you :
Optimal control and adjustment of your machines to ensure they remain operational
Training sessions for your teams, covering the use and maintenance of the machines
A detailed maintenance program with the necessary operations to extend the lifespan of your equipment
Do you have a custom project? A question?
BIKEBOTIX is ready to offer the most suitable solutions for your needs. Proud to be a major player and a trusted partner, BIKEBOTIX exports its solutions worldwide, built on four key pillars: INNOVATION, PERFORMANCE, RELIABILITY, and FLEXIBILITY.